Richweave FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY PRODUCT?

Orders are 7-12 business days with the exception of holidays. Tracking will be emailed once order ships. Please allow 48 hours after you receive tracking for carrier site to update.
I HAVE QUESTIONS ABOUT MY ONLINE ORDER?

Please use our chat feature for a quicker response. Also you can reach us by phone @ 1(833) 329-Rich ,or by via email sales@richweave.com
WHAT IS YOUR RETURN / EXCHANGE POLICY?

We will honor exchange requests for any product within 5 days of receiving your order if accompanied by receipt. Product must be in brand new condition, unopened and in original packaging to qualify for exchange. REFUNDS NOT ALLOWED.